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Reviews and feedback

What our customers say

We publish reviews written by real customers, with their permission, and we link to the public profile so you can check them yourself. We do not write testimonials, we do not buy them, and we do not offer a discount in exchange for one.

  • ★★★★★

    Thanks so much, couch has came up like new, guys were so professional, will definitely be using your company again.
    Laura Patterson · London
  • ★★★★★

    Very happy with the service, second time we have used you and the carpets have came up great — as my 4 year old said walking through the front door, it smelt "lovely and fresh". Thanks again and already recommend you to a lot of people.
    Gemma Louise McNie · London
  • ★★★★★

    So pleased with the results of our carpet & couch clean today, would highly recommend! The guys managed to come out earlier than planned and were so friendly, thanks again.
    Aileen Beattie · London

Recent jobs

Before and after

Real photos from real jobs — not stock images. Taken before we start and again once the piece is dry.

The same grey suede-effect armchair after cleaning, with an even colour and drying equipment beside it.
Grey suede-effect armchair before cleaning, showing dull, patchy fabric and general soiling.
BeforeAfter

Grey suede-effect armchair

The same wingback armchair after cleaning, restored to an even cream colour.
Beige tufted wingback armchair before cleaning, with heavy grey soiling across the seat and back.
BeforeAfter

Tufted wingback armchair

The same sofa cushion after cleaning, stain fully removed with an even, groomed pile.
Close-up of a grey fabric sofa cushion before cleaning, with a dark ring stain and general grime.
BeforeAfter

Fabric sofa seat cushion

The same crushed velvet dining chair after cleaning, with the stain removed.
Crushed velvet dining chair before cleaning, with an orange rust-coloured stain across the seat and arm.
BeforeAfter

Crushed velvet dining chair

The same L-shape corner sofa after cleaning, with a richer, even colour throughout.
Large fabric L-shape corner sofa before cleaning, looking dull and unevenly soiled.
BeforeAfter

L-shape corner sofa

The same stair carpet after cleaning, restored to an even, bright blue with the extraction tool still on the stairs.
Blue stair carpet before cleaning, with dark grey soil tracked into the pile on every step.
BeforeAfter

Stair carpet

Our position

Why this page looks different to most

A few things we have decided not to do, and why.

No invented testimonials

Anything on this page was written by a customer, with their permission, and links to the original where one exists.

No star rating in our search result

We do not publish an aggregate rating in our search listing until there is a real, public review profile behind it. A number Google cannot corroborate gets stripped anyway.

No incentivised reviews

We will not offer a discount in exchange for a review. It makes the review worthless and breaches most platforms’ terms.

Questions

Feedback and standards

Why are there no testimonials on this page?

Because we only publish reviews real customers have written, with their permission, and linked to a public profile where you can verify them. Written-for-you testimonials with invented names are easy to produce and worth nothing to you as a buyer. When there are reviews to show, they appear here with a link to the original.

What happens if I am not happy with the result?

Tell us while we are still there — that is why we walk through the finished work with you before packing up. Most issues are fixable on the spot, usually an area that needed a second pass. If something only becomes apparent after drying, call us within 48 hours and we will come back and look at it.

Do you ever refuse a job?

Yes, and it is worth knowing why. If a piece needs a leather repair technician, a textile conservator or a new mattress rather than a clean, we say so instead of taking a fee. If a fabric tests badly and no method we have is safe for it, we will not clean it. Turning work down is not good for a day’s takings and it is the right answer often enough that we keep doing it.

How do I leave a review?

Ask us on the day and we will point you at the right place. We do not offer discounts or incentives in exchange for a review — an incentivised review is not an honest one, and it breaches the terms of most review platforms anyway.

Deciding whether to book? The service pages are specific about what each method does and does not remove, and the price list has every rate.

Get a price without the sales call

Tell us what you have and where you are. We come back with a figure, and if we think the job is not worth doing we will say so.

Open 08:00–20:00, seven days a week